Terms and Conditions

WWW.2NUTGUYS.COM is a site operated by 2NUTGUYS PTE LTD. We are registered in Singapore under the Business Registration Number: 202041140D.

Our site is only intended for use by people residing, businesses, and companies in Singapore. We do not accept orders from individuals outside of Singapore which is also known as the “Serviced Country”.

By placing an order through our site or on the telephone, you warrant that:

• You are legally capable of entering into binding contracts;

• You are resident in Singapore

After placing an online order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All telephone and online orders are subject to acceptance by us, and we will confirm such acceptance to you either during our telephone conversation or email. The contract between us will only be formed when we deliver the items to you.

Orders will only be queued for production upon receipt of full payment. Orders without payment in the next 48 hours after checkout will be automatically cancelled. 2NUTGUYS produce limited quantities each week to keep the milk boosting ingredients fresh & effective.

Subjected to actual stock availability, item orders may be replaced with alternatives subjected to a verbal or written confirmation with you. For items that cannot be replaced, we will contact you to give you the option to cancel. If payment has been made, you will be refunded the amount paid.

All orders placed online will be fulfilled within the stipulated delivery time slot unless otherwise advised. Please refer to our Delivery Policy for more information.

We may provide links on our site to the websites of other companies or partners, whether affiliated with us or not. We do not give any undertaking that the products you purchase from companies to whose website we have provided a link will be of satisfactory quality. It is entirely up to your discretion to engage and/or enter into a business relationship with them.

The price of any Products will be as quoted on our site from time to time, except in cases of obvious error.

Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site we might at our discretion decide to honour the lower (incorrect) price or either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

We are under no obligation to provide the Product to you at the incorrect (lower) price even after we have provided you with an email confirmation.

2NUTGUYS have the rights to cancel any orders if more than 1 promo codes are used in the same order. We are under no obligation to satisfy such order as our company policy does not support such promotional initiatives.

• Change of Mind:
  • We regret to inform you that we do not accept returns or provide refunds if you simply change your mind after purchasing our food products. 
    
    
• Defective or Damaged Items:
  • If you receive a product that is defective, damaged, or not as described, please contact us immediately at hello@2nutguys.com. We will arrange for a replacement.
  • Examples of defects include spoilage, contamination, or products that are unfit for consumption.
  • To enhance our service, we kindly ask that you return the defective or damaged item when we deliver your replacement. This will help us understand how to improve our products.
    
    
• Fitness for Consumption:
  • All food products sold are guaranteed to be fit for consumption at the time of sale. If any product is found to be unfit for consumption, please contact us immediately for a replacement.
    
    
• Retailer Policies:
  • Please note that this policy may vary if you purchase our products through different retailers. We advise checking the specific return and refund policies of the retailer from whom you purchased our products.
    
    

• All sales of Nut$ – 2NUTGUYS’ store credits – are final and non-refundable. Please review your order carefully before completing your purchase.
• In cases where a product is defective or unfit for consumption, 2NUTGUYS reserves the right to decide whether to provide a refund or store credits for the purchase.

We warrant to you that any Product purchased from us through our site is of satisfactory quality.
Our liability in connection with any Product purchased through our site is strictly limited to the purchase price of that Product.
Unless otherwise stated, all products warranty will be covered by the respective brand owner.

All notices given by you to us must be given to hello@2nutguys.com. We may give notice to you either via an e-mail or mobile number that you provided to us when placing an order.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

• strikes, lock-outs or other industrial action;civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
• fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
• impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
• impossibility of the use of public or private telecommunications networks; or
• the acts, decrees, legislation, regulations or restrictions of any government.

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.