Refund policy
Returns and Refund Policy
Returns
Change of Mind
We regret to inform you that we do not accept returns or provide refunds if you change your mind after purchasing our food products.
Defective or Damaged Items
-
- If you receive a product that is defective, damaged, or not as described, please contact us immediately at hello@2nutguys.com. We will arrange for a replacement.
- Examples of defects include spoilage, contamination, or products that are unfit for consumption. Please take videos/photos of the item for u.
- To improve our service, we kindly ask that you return the defective or damaged item when we deliver your replacement. This will help us understand how to improve our product quality.
-
Fitness for Consumption
- All food products sold are guaranteed to be fit for consumption at the time of sale. If any product is found to be unfit for consumption, please contact us immediately for a replacement.
- All food products sold are guaranteed to be fit for consumption at the time of sale. If any product is found to be unfit for consumption, please contact us immediately for a replacement.
-
Retailer Policies
- Please note that this policy may differ if you purchase our products through a retailer. We recommend checking the specific policy of the retailer from whom you made the purchase.
- Please note that this policy may differ if you purchase our products through a retailer. We recommend checking the specific policy of the retailer from whom you made the purchase.
Refund
- All sales of Nut$ – 2NUTGUYS’ store credits – are final and non-refundable. Please review your order carefully before completing your purchase.
- In cases where a product is defective or unfit for consumption, 2NUTGUYS reserves the right to determine whether to issue a refund or provide store credits for the purchase.